Terms of Service

By creating an account or using the application you accept these terms. You must be at least 18 and use CampaignOS for a business or organisation, not for personal use. If you use it on behalf of a company, you confirm you are allowed to bind that company.

• Stores a description of your business, services, markets and landing pages.
• Checks each campaign plan against a versioned compliance rules engine.
• Creates campaign plans and, once you approve them, builds them in your Google Ads account — always switched off at first.
• Reads performance, lead and funnel data so results can be measured against qualified leads and contribution margin rather than clicks.
• Proposes changes and fixes, records what happened, and lets a person roll a change back.

• It is not Google Ads. Google owns the advertising platform and its policies.
• It is not legal, medical, financial or tax advice, including advice about whether a specific claim or offer is lawful in your market.
• It is not a guarantee of approvals, rankings, leads, admissions, revenue or any other outcome.
• It is not an autonomous buyer of advertising: it does not decide to start or increase spend on its own.

You must give accurate information, keep your credentials secret, and tell us promptly about suspected misuse. You are responsible for everything done under your account and your workspaces, and for the actions of people you invite. We may suspend access if we reasonably believe the service is being abused or that continuing would expose us or a third party to harm.

• Campaigns created by CampaignOS are created in a paused state.
• Nothing starts serving or spending until you explicitly switch a campaign on.
• All billing for advertising happens between you and Google. You pay Google directly; CampaignOS does not hold or charge your payment details.
• Budget caps, guardrails and the emergency stop only work as configured by you, and only for campaigns managed through this application.
• You are liable for all costs incurred in your advertising account, including those resulting from a campaign you approved.

You are responsible for the lawfulness of your advertising. Before you run a campaign you must hold what the market and the platform require — for example, in the Netherlands, written confirmation from Google before advertising residential addiction treatment — and you must keep those permissions valid. The compliance centre is a tool that helps you apply those rules; it does not replace your own judgement or a professional's. You must also follow Google Ads policies, the policies of any other platform you connect, and the rules that apply to your sector, including data protection law for the leads you collect.

Campaign plans, keywords, ad text, fix proposals and generated images or video are produced by software and may be incomplete, inaccurate, or unsuitable for your market. They are suggestions for a human to review. Approving a proposal means you have read it and take responsibility for publishing it. Generated images start as drafts and only reach an advertising account after a person approves them.

You keep all rights to the text, photos, videos, lead records and campaign data you put into CampaignOS. You give us a limited licence to store, copy, adapt and display that material solely to provide the service to you, including sending text to an AI provider to produce drafts and uploading approved assets to your advertising account. You confirm you have the rights to everything you upload, that you have a lawful basis for any personal data you send us, and that your material does not infringe anyone else's rights or make claims you cannot substantiate.

Parts of the service depend on Google Ads, YouTube and our hosting and AI providers. Their terms apply to their own services. Availability, rate limits and policy decisions are theirs, not ours: Google can review, limit, disapprove or remove advertising, and we cannot override those decisions. We are independent of Google and are not endorsed or sponsored by Google LLC.

There is no automatic billing in the application today. If paid plans are introduced, the price and terms will be shown before you commit, and no payment method will be charged without a separate, explicit action from you. You remain responsible for any third-party costs, including Google Ads spend and any costs from generated media.

• Advertising that is unlawful, deceptive, or that requires a permission you do not hold.
• Trying to work around a compliance rule, an account restriction or a platform policy.
• Uploading material you have no right to use, or recording or importing clinical or medical information about a patient.
• Attempting to gain unauthorised access, disrupt the service, scrape it at scale, or reverse-engineer its protections.
• Reselling access to another company's advertising account without authority to do so.

We work to keep the service available and correct, but it is provided without a contractual uptime promise. Features may be added, changed or removed, and the application is updated continuously. Where a change materially affects how your live campaigns are managed, we will note it in the application.

The software, interface and CampaignOS name and marks belong to us. Your business data, creative material and advertising accounts remain yours. Nothing in these terms transfers ownership of your data or your accounts to us.

The service is provided "as is" and "as available" to the widest extent the law allows. We do not warrant that the service is error-free, that Google will approve any campaign, or that any result will be achieved. You are responsible for reviewing every change before you approve it.

To the extent permitted by law, we are not liable for indirect or consequential losses, lost profits, lost data, or for advertising costs, disapprovals, account suspensions or policy decisions made by Google or another platform. Our total liability for any claim arising from these terms is limited to the amount you have paid us for the service in the three months before the event giving rise to the claim, or one hundred euros if you have paid nothing. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

You can stop using CampaignOS at any time and disconnect Google Ads and YouTube from the connections page; disconnecting stops the application from reaching your account but does not pause campaigns that are already switched on, so pause those directly in Google Ads. We may suspend or close an account that breaches these terms. On request we will tell you what data of yours we hold and delete it, subject to the retention limits in the privacy policy.

These terms are governed by the laws of the Netherlands, and the courts of Amsterdam have jurisdiction, without affecting mandatory consumer or data protection rules that apply where you live. If one part of these terms is unenforceable, the rest stays in force. We may update these terms; the version published on this page with the date at the top applies, and material changes will be noted in the application.

Questions about these terms: jeroen@livingcleangroup.com, CampaignOS LLC.